I started out in Retail Management with a degree, it didn’t teach me how to run a store or deal with staff, but it was a degree right? I had various different management roles when I left Uni, but I knew I always had a strong passion for training (as it was called back then). My final front line retail role was as a manager with Monsoon Accessorize where I spent 5 years. Knowing I wanted something more, I went back to study and got my CIPD Certificate in Training practice.
In 2008 I joined Ann Summers, as Retail Training Officer. Over the years I progressed to be their Learning & Development Partner, and I’ll be forever grateful for all the opportunities, experiences and development. I was lucky enough to be involved in many things from delivering workshops & development programmes, 1:1 coaching, e-learning, values, customer service programme. Not forgetting all the incredible, empowering people I worked with.
It was during this time that I found my passion for coaching I loved how asking questions made people think and see things differently. I was coaching informally but I wanted more. I wanted to be credible and this meant getting qualified which I achieved over a year with the EMCC (European Mentoring and Coaching Council). Accreditation as a Coaching Practitioner came a few months later demonstrating that I follow their code of ethics and had completed 100 hours of coaching after qualification.
I left the employed world in 2019 and since then Enrichment Coaching has become my absolute passion. There were so many unknowns about becoming self-employed that I just had to pull on my Big Pants and get on with it – I’ve not looked back!
I’d describe myself as calm, positive, determined & supportive and it’s these qualities that allow me to be a successful coach.