I’m a retailer at heart with over 20 years’ experience working in a retail environment. I’ve realised it’s this retail experience that has made me the coach I am today.

I’ve been a qualified coach for more than 5 years and a background in learning & development, which means I love understanding what makes people tick.​

My style of coaching is informal, its conversational and it’s all about you. I’m not all about models and theory, although I do believe they have their time & place.​

I’m actions focused, I’m direct and there is no fluffy stuff involved. I’m a big believer in pulling up your big pants and getting it done!​

I love to make a difference to those beliefs you have about what you think you can & cannot do.

My clients have told me after our sessions, they are able to see situations with more clarity and that by unpicking and breaking down their challenges into smaller pieces it becomes much more manageable.

Where confidence is concerned, they have also said that I am “brilliant” at making them examine and reframe a situation to see the positive part they played by playing back to them what they’ve said and haven’t heard. It’s these bits that help them to process!​

Whilst all coaching sessions are different depending on the goal of the individual, common themes I come across and have supported clients with include:

– Understanding and building confidence in personal and professional lives​

– Career progression and development, exploring options, working through redundancy and preparing for a new role​

– Building profile, presence and self-awareness​

– Communication styles with teams, peers and leaders; relationship building​

I started my career in retail management working my way up to managing a top 20 turnover store for a high street retailer. I’d always had a passion for learning & development, so I moved into retail training. Over the course of 11 years, I worked my way up from training officer to Learning & Development Partner with responsibility for learning & development across the business.​

This was not a traditional L&D role and as part of the Senior Leadership Team, I was involved in lots of projects from e-learning to People Values to Strategy workshops as well as developing, delivering & facilitating management & leadership development. It was here that I developed my passion for coaching and achieved my qualification & accreditation.​